AI Trust coach

Your action plan to reach A+

Personalised steps prioritised by impact. Complete the checklist, and your trust score lifts in the next nightly recompute — visible to every buyer in reverse auctions and RFQs.

View trust score

Current

Band C
68/ 100

Projected

Band C
68/ 100

Complete actions below to lift this

Ceiling at 100% completion

Band A+
100/ 100

Recommended actions

Ordered by impact

  1. KYC trust Medium effortETA · 2–3 days

    Complete outstanding KYC documents

    Unverified KYC caps your trust at B and disqualifies you from enterprise RFQs. Buyers see a red 'Unverified' chip on every bid.

    +12trust ptsOpen KYC
    0 / 4 steps0%
  2. Delivery performance Medium effortETA · 1 week to see uplift

    Push on-time delivery above 90%

    On-time below 80% is the single biggest deduction in the delivery pillar. Buyers downweight your bids on every reverse auction.

    +10trust ptsOpen dispatch
    0 / 4 steps0%
  3. COD & disputes Medium effortETA · 5 days

    Resolve open disputes within 5 days

    Average resolution time over 14 days, or a dispute loss rate above 20%, lands you in C-band and triggers buyer escrow holds.

    +9trust ptsOpen disputes
    0 / 4 steps0%
  4. KYC trust Quick winETA · 15 min

    Clear sanctions & PEP screening

    Any unresolved sanctions hit immediately drops trust to D and blocks payouts. Re-screen monthly to stay current.

    +8trust ptsRun screening
    0 / 3 steps0%
  5. Pricing consistency Quick winETA · Today

    Lift quote honor rate above 95%

    Below 85% triggers heavy pricing-pillar penalties and excludes your bids from instant-award auctions.

    +8trust ptsOpen Pricing AI
    0 / 3 steps0%
  6. COD & disputes Quick winETA · 1 day

    Eliminate chargebacks with POD enforcement

    Every chargeback in 90 days costs 4 points and damages your credit terms with buyers.

    +7trust ptsPOD settings
    0 / 3 steps0%
  7. Delivery performance Quick winETA · Today

    Cut cancellation rate to under 2%

    Each cancellation in the last 90 days subtracts from your delivery score and signals stock unreliability.

    +6trust ptsOpen inventory
    0 / 3 steps0%
  8. Pricing consistency Quick winETA · 10 min

    Tighten price variance to ±5% of market

    Variance over ±10% vs the FuelSync market index reads as opportunistic pricing and lowers buyer trust.

    +5trust ptsOpen price book
    0 / 3 steps0%
  9. Pricing consistency Quick winETA · This week

    Reduce price changes to ≤2 per week

    Frequent price changes (>10 in 30 days) signal instability and downrank you against suppliers with steady pricing.

    +4trust ptsOpen price book
    0 / 2 steps0%